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Hisense 50H7C H7 Series 4K Smart TV Fails to Work with Samsung UBD-K8500 4K Ultra HD Blu-ray Player over HDMI 2.0

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The Samsung UBD-K8500 4K Ultra HD Blu-ray Player is one of the few 4K Blu-Ray players in the market and it's certainly disappointing when we see that it doesn't work with some other non-Samsung brands we've been testing with.  HDMI 2.0 is supposed to be an industry standard to support 4K@60hz HDR content but when you use this connector to play 4K video from the Samsung UBD-K8500 4K Ultra HD Blu-ray Player to the Hisense 50H7C 4K Smart TV, good things don't happen.

Purchasing a couple 4K Blu-ray titles at Best Buy, Sicario and Amazon Spiderman 2, we were excited to try out these high quality titles.

We first inserted the Sicario 4K Blu-Ray disc into the Samsung UBD-K8500 4K Ultra HD Blu-ray Player.

When using a HDMI cable to connect the Samsung UBD-K8500 4K Ultra HD Blu-ray Player to the HDMI 2.0 ports of the Hisense 50H7C 4K Smart TV, the Hisense 50H7C 4K Smart TV recognizes that there is 4K (3840X2160) resolution coming from the Blu-Ray player.

Unfortunately, instead of any clear Blu-Ray disc content, all we saw was a screen of white noise and then total pitch black.

We then checked to see if there were any firmware upgrades with the Hisense 50H7C 4K Smart TV, but none were available.

The HDMI 4 port on the Hisense 50H7C 4K Smart TV also supports HDMI 2.0 but this had the same failing behavior as the HDMI 3 port.

After we switched the input port on the Hisense 50H7C 4K Smart TV to the HDMI 1.4 based HDMI 1, we immediately can see content but only at 1080p resolutions.  This is better than nothing but this is a terrible user experience for someone trying out 4K HDR Blu-Ray over HDMI 2.0 for the first time.

We'll try to take a closer look in a later review on what might be causing the Samsung UBD-K8500 4K Ultra HD Blu-ray Player to fail so badly with the Hisense 50H7C 4K Smart TV.

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